Fees and charges — MJX fee, gateway charges, transfer charges
What MJX Events charges on online ticket sales — the MJX fee, gateway and transfer charges — what is free, who can pay them, and GST invoices.
MJX Events charges only on online sales that go through the MJX Gateway. Each such sale carries the MJX fee for your plan, plus gateway and transfer charges. Everything sold offline is yours in full.
#What is charged on what?
| Sale | MJX fee | Gateway & transfer charges |
|---|---|---|
| Online ticket (MJX Gateway) | Yes — your plan's % + 18% GST | Yes |
| UPI QR sale through the gateway | Yes | Yes |
| Counter sale (cash, UPI to your own ID, card) | No | No |
| Printed or imported ticket marked sold | No | No |
| Free ticket (₹0) | No | No |
| Your own Razorpay | MJX fee billed separately | Paid to Razorpay by you |
#The three charges explained
| Charge | What it is |
|---|---|
| MJX fee | MJX's fee for the platform, a % of the ticket money (after discounts), plus 18% GST. Free has the highest %, Pro the lowest. |
| Gateway charges | "the payment gateway's fee and its GST" — a fixed % set by MJX per gateway and payment method |
| Transfer charges | "sending your share to your bank account" — a fixed % set by MJX per gateway |
Gateway and transfer charges are fixed percentages, so they don't change with the buyer's card or bank.
#Worked example
Your Get paid page shows the same lines for your account, one row per payment method when they differ.
#Who pays the charges?
By default they come out of your earnings. In Setup → Checkout → Fees on online sales: what the buyer pays you can tick:
- Gateway charges — the buyer pays them on top
- MJX fee — the buyer pays it on top
The buyer then pays one Booking fee, worked out so that you keep the ticket price. You choose whether it shows as One booking fee at checkout or Inside the ticket price. See Checkout options.
#GST invoices
- Every month, an invoice for last month's MJX fee (when it is above ₹0; refunded orders drop out).
- One invoice for each plan payment.
- "Gateway charges", with their buffer, are never invoiced.
- CGST + SGST when your state matches MJX's, otherwise IGST.
Add your GSTIN on Plan & invoices for a B2B invoice. See Plan and invoices.
#Other possible charges
- Plan price for Plus and Pro (yearly). See Plans and limits.
- Printed QR price / ticket credits, only if MJX has set one. See Printed tickets.
- Instant payout fee, only for organizers MJX has put on instant payout. See Payouts and settlements.
None of these fees are refundable. See Refunds.
#Questions people ask
Is there any fee on cash or counter sales?
No. Printed tickets, counter sales and free events carry no MJX fee and no gateway charges. Only a UPI QR sale through the gateway is charged like an online sale.
Where do I see the exact figures for my account?
On Get paid, under "On a ₹100 ticket", which uses your own plan's MJX fee and today's charges.
Can buyers pay the fees instead of me?
Yes. In Setup → Checkout tick Gateway charges and/or MJX fee. The buyer then pays one booking fee and you keep the ticket price.
Do I get a GST invoice?
Yes, for MJX's own fee — a monthly invoice when the MJX fee is above ₹0, and one for each plan payment. Gateway charges are not invoiced.