Seat maps and reserved seating

A seat map lets buyers choose their exact seat, like a cinema. In MJX Events you turn it on per ticket type and give it rows and seats.

#How to set up a seat map

1. Open Tickets in Setup and tick Reserved seats (seat map) on a ticket type.
2. Fill in Rows (A, B, C…) and Seats per row.
3. Under No seat here (aisle, pillar), e.g. A-1, B-10, list seats that don't exist. "Leave empty if every seat is there."

The quantity of the type becomes the number of seats, and people per ticket becomes 1.

#What buyers see

Under the seated ticket: Choose seats (or get the best available). The map shows the stage at the top, taken seats in grey and gaps blank.

• If the buyer picks nothing, they get the best available — side by side in the frontmost row with room.
• If someone took a seat a moment earlier: "Row B · Seat 5 was just taken. Pick another seat."
• If a buyer pays after the 10-minute hold, they get the same seats if still free, else the best ones left.

#Where the seat shows

• Order page ("Row B · Seat 4"), ticket PDF, email and WhatsApp
• Printed passes (they take the best seats in order)
• The gate scanner, and Attendees ("Gold · Seat B-4")
• The CSV export (Seat column)

The website's counter UPI QR sale lets you pick seats; the app's counter sale gives the best available. Imported QR codes get no seat.

#Rules

• A seat already held or sold can't be removed from the map.
• The map can't be removed once seats are given.
• Duplicate this event copies the map with every seat free.

#Questions people ask