# Fees and charges — MJX fee, gateway charges, transfer charges

> What MJX Events charges on online ticket sales — the MJX fee, gateway and transfer charges — what is free, who can pay them, and GST invoices.

Source: https://event.mjxtechnologies.com/docs/organisers/fees-and-charges

MJX Events charges only on **online** sales that go through the MJX Gateway. Each such sale carries the MJX fee for your plan, plus gateway and transfer charges. Everything sold offline is yours in full.

> [!IMPORTANT]
> The percentages are set by MJX and can change. Your **Get paid** page always shows today's figures for your account ("On a ₹100 ticket"), and the [FAQ](~/faq) lists each plan's fee.

## What is charged on what?

| Sale | MJX fee | Gateway & transfer charges |
|---|---|---|
| Online ticket (MJX Gateway) | Yes — your plan's % + 18% GST | Yes |
| UPI QR sale through the gateway | Yes | Yes |
| Counter sale (cash, UPI to your own ID, card) | No | No |
| Printed or imported ticket marked sold | No | No |
| Free ticket (₹0) | No | No |
| Your own Razorpay | MJX fee billed separately | Paid to Razorpay by you |

## The three charges explained

| Charge | What it is |
|---|---|
| **MJX fee** | MJX's fee for the platform, a % of the ticket money (after discounts), plus 18% GST. Free has the highest %, Pro the lowest. |
| **Gateway charges** | "the payment gateway's fee and its GST" — a fixed % set by MJX per gateway and payment method |
| **Transfer charges** | "sending your share to your bank account" — a fixed % set by MJX per gateway |

Gateway and transfer charges are fixed percentages, so they don't change with the buyer's card or bank.

## Worked example

> [!EXAMPLE]
> These numbers are an example only. Say the MJX fee is 2% + GST, gateway charges are 2.8% and transfer charges are 0.35%, on a ₹100 ticket paid by UPI:
> - MJX fee: ₹2.00 + ₹0.36 GST = ₹2.36
> - Gateway charges 2.8% = ₹2.80
> - Transfer charges 0.35% = ₹0.35
> - **You receive** ₹100 − ₹5.51 = **₹94.49**

Your **Get paid** page shows the same lines for your account, one row per payment method when they differ.

## Who pays the charges?

By default they come out of your earnings. In **Setup → Checkout → Fees on online sales: what the buyer pays** you can tick:

- **Gateway charges** — the buyer pays them on top
- **MJX fee** — the buyer pays it on top

The buyer then pays one **Booking fee**, worked out so that you keep the ticket price. You choose whether it shows as **One booking fee at checkout** or **Inside the ticket price**. See [Checkout options](organisers/checkout-options).

## GST invoices

- Every month, an invoice for last month's MJX fee (when it is above ₹0; refunded orders drop out).
- One invoice for each plan payment.
- "Gateway charges", with their buffer, are never invoiced.
- CGST + SGST when your state matches MJX's, otherwise IGST.

Add your GSTIN on [Plan & invoices](~/dashboard/plan) for a B2B invoice. See [Plan and invoices](organisers/plan-and-invoices).

## Other possible charges

- **Plan price** for Plus and Pro (yearly). See [Plans and limits](get-started/plans-and-limits).
- **Printed QR price / ticket credits**, only if MJX has set one. See [Printed tickets](organisers/printed-tickets).
- **Instant payout fee**, only for organizers MJX has put on instant payout. See [Payouts and settlements](organisers/payouts-and-settlements).

None of these fees are refundable. See [Refunds](organisers/refunds).

## Questions people ask

### Is there any fee on cash or counter sales?

No. Printed tickets, counter sales and free events carry no MJX fee and no gateway charges. Only a UPI QR sale through the gateway is charged like an online sale.

### Where do I see the exact figures for my account?

On **Get paid**, under "On a ₹100 ticket", which uses your own plan's MJX fee and today's charges.

### Can buyers pay the fees instead of me?

Yes. In Setup → Checkout tick **Gateway charges** and/or **MJX fee**. The buyer then pays one booking fee and you keep the ticket price.

### Do I get a GST invoice?

Yes, for MJX's own fee — a monthly invoice when the MJX fee is above ₹0, and one for each plan payment. Gateway charges are not invoiced.