Waitlist, reminders and messages for buyers
Join the waitlist for a sold-out event, and the reminders, thank-you, rating and organizer announcements MJX Events may send you.
On MJX Events, buyers can join a waitlist when an event is sold out, and may get a few short messages around the event — by email, and on WhatsApp where the organizer's plan allows it.
#How to join the waitlist
When every ticket type is sold out, the event page shows Sold out — join the waitlist: "Leave your details. We'll tell you if tickets come back."
- Fill in your name, email, mobile and how many tickets you want.
- Tap Join the waitlist.
When seats free up (a cancelled ticket, an unpaid booking that ran out, or more seats added), the oldest people on the list are told once, up to the seats that are free.
#Messages you may get
| Message | When | Channel |
|---|---|---|
| Your tickets (PDF) | Right after booking | Email, and WhatsApp on most events |
| Reminder | Within 24 hours of the start, and again within 2 hours | Email (and WhatsApp) |
| Finish your booking | Once, 30 minutes to 6 hours after an unpaid booking ran out, while the event is still on sale | Email or WhatsApp |
| Waitlist open | When tickets come back | Email or WhatsApp |
| Thank you + rating | 3 to 48 hours after the event, if you came in | Email (and WhatsApp) |
| Announcement of a new event | Only if you ticked "Tell me about this organizer's next events" | Email (and WhatsApp) |
Reminders and the "finish your booking" message depend on the organizer's plan and settings, so not every event sends them.
#How to rate an event
Open the thank-you message and tap the stars (1 to 5) on the page "How was [event]?". You will see "Thank you for your rating!". The organizer sees only the average.
#How to unsubscribe
Every announcement email has a link to stop them. It opens the unsubscribe page and stops announcements from that organizer.
#Questions people ask
Does joining the waitlist book a ticket?
No. You are told when tickets come back, and then you book as usual. The oldest names on the list are told first.
How do I stop an organizer's announcement emails?
Every announcement email has a link to stop them. It stops messages from that organizer only.