User types and roles in MJX Events
Who does what in MJX Events — buyer, organizer, Manager and Staff, seller, gate scanner, MJX sales agent and Talent Hunt roles.
MJX Events has one organizer account per business, and separate, limited access for the people who help you. Each role sees only what it needs.
#The roles at a glance
| Role | How they get in | What they can do | What they cannot do |
|---|---|---|---|
| Buyer (ticket holder) | No account. Books on the event page | Buy tickets, see the order page, get tickets again from Find my tickets | — |
| Organizer (account owner) | Signs up at ~/signup, signs in at ~/login | Everything for their own events: setup, sales, printed tickets, sellers, payouts, Get paid, plan, team | See other organizers' events |
| Manager (team, Pro) | Added by the owner under Team; signs in with a code to their email or mobile | Everything except money settings: bank details, Plan & invoices, Team, deleting events | Change bank details, buy plans, add team members |
| Staff (team, Pro) | Same as Manager | Overview, Attendees (check-in, record sale), offline tickets and the gate | Setup, payouts, settings |
| Seller | Added by the organizer under Sellers; signs in at ~/sell with their mobile and a 6-digit code | Sell the printed tickets given to them (or any printed pass, if "Can sell any QR" is ticked), record the payment and buyer | Undo a sale, see online sales or money of the event |
| Gate scanner (gatekeeper) | Scanner link or event code + Scanner PIN at ~/scan. No account | Scan tickets, type a ticket code, find a buyer by mobile | Add tickets, see attendees, sell, change anything |
| MJX sales agent | MJX's own field sales staff, at ~/agent | Open a Free account for a new organizer, create a first event, send them a sign-in link | See bank details or money; act for organizers they did not bring |
#Organizer (owner)
The person who signed up. Only the owner can change Get paid, buy or renew the plan, manage Team, and delete the account. See Account and security.
#Manager and Staff
Team members exist on the Pro plan (by default). The owner adds up to 25 of them. Removing a member signs them out at once. See Team members.
#Seller
Sellers are shops, agents or volunteers who sell your printed tickets. A printed ticket given to a seller is refused at the gate (NOT SOLD) until it is marked sold. See Sellers and the seller's own guide, Sell tickets as a seller.
#Gate scanner
The gatekeeper opens the scanner, types the PIN and scans. Each phone can have its own gate name (for example "Gate 1"). Making a new PIN signs every scanner phone out. See Scan tickets at the gate.
#MJX sales agent
MJX's field sales people can set you up in front of your committee: they create your account on the Free plan, run a quick event set-up, and send you a one-time sign-in link by email and WhatsApp. The link works for 7 days. Only you add your bank details.
#Talent Hunt roles
If Talent Hunt is on for your account, three more people take part:
- Contestant — fills in the public registration form. See Enter a talent hunt.
- Judge — accepts the Judges' Terms from a personal link; the organizer enters their marks per round.
- Sponsor — accepts the Sponsor Terms from a personal link; their logo shows beside the form.
See Talent Hunt.
#Questions people ask
Do gate staff need an account?
No. A gatekeeper only needs the event's scanner link (or event code) and the 6-digit Scanner PIN. They can only scan.
Can a seller undo a sale?
No. Only the organizer can undo a sale, from Attendees → Mark as unsold.
Can my manager see my bank details?
No. A Manager can do everything except bank details, Plan & invoices, Team and deleting events.