Best practices for running events on MJX Events

Good events on MJX Events follow the same rhythm: set up early, share often, prepare the gate the day before, and close the books after. Use these checklists.

#Two weeks before: set up

• Add your bank account under Get paid early — verification can take a day or two, and paid events can't go live without it.
• Create the event, add a cover picture and a clear description (time, venue, what is included).
• Use ticket types people understand: Stag, Couple, Family (4), Kids. Add a one-line Description where it helps ("Bring age proof").
• Multi-day event? Make day passes and an all-days pass.
• Decide who pays the charges (Setup → Checkout).
• Upload your ticket picture and check See a sample ticket.
• Add past event photos so first-time buyers trust you.

#While selling: every few days

• Share the link and the Status poster on WhatsApp; ask friends, sellers and promoters to share too.
• Use ?utm_source= on links you post, and check Insights (Pro) to see what works.
• Print one batch per shop or seller, and check Given · Sold · Collected on Sellers.
• Collect money from sellers regularly using To collect from sellers on Payouts.
• Watch Seats left; add seats or close a type when needed.

#The day before: prepare the gate

• Send the scanner link and PIN to each gatekeeper; ask each to open it and type a gate name.
• In the Android app, open the scanner once with internet so the phone has the ticket list for offline scanning.
• Mark bulk passes sold (Mark all sold) and add buyer mobiles for event-QR batches.
• Export the attendee CSV as a backup.
• Brief the gate: green = in, amber = already used, red = send to the help desk.

#Event day

• Keep a help desk with the organizer's phone open on Attendees to search by mobile or code.
• Use UPI QR sale or Record sale for walk-ins. With your own UPI ID, check your own app or soundbox before tapping Payment received.
• Watch Gate phones on Overview — a phone "Last seen" long ago may have lost power.
• Never re-share the scanner PIN publicly. If a phone is lost, make a New PIN.

#After the event

• Close sales if you don't want late bookings (online booking closes by itself after the date).
• Check the thank-you rating in Insights.
• Match payouts to your bank statement using the UTR on each settled order.
• Download your GST invoice from Plan & invoices.
• Add the event's best photos to Past event photos for your next event.
• Use Duplicate this event next year.

#Questions people ask