MJX EventsDocs

Attendees list, check-in by hand and CSV export

Search and filter every ticket of your MJX Events event, check guests in by hand, cancel or restore tickets, record sales and export a CSV.

OrganizerManagerStaff2 min read · Updated 2026-10-28 View as Markdown

Attendees is the full list of tickets for one event — online, printed and imported — with who bought each, whether it is sold and whether they are in. In MJX Events it is also where you check people in by hand and record counter sales.

Where to clickMy eventsyour eventAttendees
Attendees tab with the tab and the Export CSV button marked
My events › your event › Attendees

#Search and filters

Search by "Name, email, phone or code". Filters:

FilterShows
All ticketsEverything
Sold (online + offline) / Sold online / Sold offline (printed + imported)Sold tickets
Not sold yet (printed + imported)Passes waiting for a sale
Checked in / Not yet inEntry status (today, on a multi-day event)
CancelledCancelled tickets
Online (incl. cancelled), All printed, ImportedBy kind

The list shows 50 tickets a page with Previous / Next.

#Actions on a ticket

ButtonWhat it does
Check in / UndoLet someone in by hand, or take it back
Admit all NA group pass: admit everyone left
Cancel"Cancel ticket ABCD1234? It will be rejected at the gate." Frees the seat.
RestoreUndo a cancel (takes a seat again if one is free)
Record sale / Edit saleSell a printed or imported ticket — see Counter sales
Mark as unsoldTake a sale back (organizer)

Each row shows what kind it is, for example "Sold · online", "Not sold" or "Imported · gets in without a sale", the seat ("Gold · Seat B-4"), the days used on a multi-day pass, and checkout answers.

#Scan a printed ticket to sell it

Tap Scan a printed ticket. It opens Record sale for that ticket. Messages: "That is an online ticket — it is already sold.", "That ticket is cancelled. Restore it first.", "No ticket of this event has that QR."

#How to export the list

Tap Export CSV. The file has every ticket (not just the current page), including:

  • Name, email, mobile, ticket type, code, kind, sold or not, amount and payment method
  • Persons and Admitted (people per ticket and how many are in)
  • Valid on and Days used for day passes, Seat for seated events
  • One column per checkout question
  • The counter buyer's email, if given

#Questions people ask

Can I download the guest list to Excel?

Yes. Tap Export CSV on Attendees. It includes every ticket, and opens in Excel or Google Sheets.

Does cancelling a ticket refund the buyer?

No. Cancel only stops the ticket at the gate and frees its seat. It moves no money.

Why can't I check in a printed ticket by hand?

A printed pass that was never sold can't get in, not even by hand. Record the sale first.