MJX EventsDocs

Team members — Managers and Staff

Add Managers and Staff to your MJX Events account on the Pro plan — what each role can do, how they sign in and how to remove them.

Organizer1 min read · Updated 2026-10-28 View as Markdown

Team members sign in with their own email or mobile and work in your account, so you don't share your sign-in. In MJX Events this is a Pro tool (by default), and only the account owner manages it.

Where to clickAccount menuTeam
Team page with the Add someone form and the Add to team button marked
Account menu › Team

#Roles

RoleOn screenCan doCannot do
Manager"Manager — everything but money settings"Events, Setup, attendees, sales, printed tickets, sellers, payouts view, Sell more, InsightsBank details (Get paid), Plan & invoices, Team, deleting events
Staff"Staff — attendees, counter sales, gate"Overview, Attendees (check-in, record sale), offline tickets and the gate scannerSetup, payouts, settings

Gate staff who only scan don't need to be team members — give them the scanner PIN. See Check-in and scanning.

#How to add a team member

  1. Open Team.
  2. Fill in the name and email. Add Mobile (optional) — "They can then sign in with it, and the code comes on WhatsApp."
  3. Choose the Role: Manager or Staff.
  4. Tap Add someone.

#How team members sign in

They open ~/login?team=1 ("You are on an organizer's team. Sign in with a code sent to your email.") or the app's Organizer sign-in, and type the 6-digit code. They then see your events as their role allows.

#How to remove a member

Tap Remove next to them and confirm: "Remove [name] from your team? They are signed out at once."

#Messages you may see

MessageMeaning
"Up to 25 team members."Remove someone first.
"Already on your team."That email is already a member.
"This email has its own MJX Events organizer account…"Use a different email for this person.

#Questions people ask

How many team members can I add?

Up to 25.

Can my team member use an email that already has its own MJX Events account?

No. "This email has its own MJX Events organizer account, so it signs in to that account. Use another email for your team."

What happens if I move off Pro?

Team members are signed out. Team is a Pro tool by default.