# User types and roles in MJX Events

> Who does what in MJX Events — buyer, organizer, Manager and Staff, seller, gate scanner, MJX sales agent and Talent Hunt roles.

Source: https://event.mjxtechnologies.com/docs/get-started/user-types

MJX Events has one organizer account per business, and separate, limited access for the people who help you. Each role sees only what it needs.

## The roles at a glance

| Role | How they get in | What they can do | What they cannot do |
|---|---|---|---|
| **Buyer** (ticket holder) | No account. Books on the event page | Buy tickets, see the order page, get tickets again from [Find my tickets](~/my-tickets) | — |
| **Organizer** (account owner) | Signs up at [~/signup](~/signup), signs in at [~/login](~/login) | Everything for their own events: setup, sales, printed tickets, sellers, payouts, Get paid, plan, team | See other organizers' events |
| **Manager** (team, Pro) | Added by the owner under **Team**; signs in with a code to their email or mobile | Everything except money settings: bank details, Plan & invoices, Team, deleting events | Change bank details, buy plans, add team members |
| **Staff** (team, Pro) | Same as Manager | Overview, Attendees (check-in, record sale), offline tickets and the gate | Setup, payouts, settings |
| **Seller** | Added by the organizer under **Sellers**; signs in at [~/sell](~/sell) with their mobile and a 6-digit code | Sell the printed tickets given to them (or any printed pass, if "Can sell any QR" is ticked), record the payment and buyer | Undo a sale, see online sales or money of the event |
| **Gate scanner** (gatekeeper) | Scanner link or event code + **Scanner PIN** at [~/scan](~/scan). No account | Scan tickets, type a ticket code, find a buyer by mobile | Add tickets, see attendees, sell, change anything |
| **MJX sales agent** | MJX's own field sales staff, at [~/agent](~/agent) | Open a Free account for a new organizer, create a first event, send them a sign-in link | See bank details or money; act for organizers they did not bring |

## Organizer (owner)

The person who signed up. Only the owner can change **Get paid**, buy or renew the plan, manage **Team**, and delete the account. See [Account and security](organisers/account-and-security).

## Manager and Staff

Team members exist on the **Pro** plan (by default). The owner adds up to 25 of them. Removing a member signs them out at once. See [Team members](organisers/team-members).

## Seller

Sellers are shops, agents or volunteers who sell your printed tickets. A printed ticket given to a seller is refused at the gate (**NOT SOLD**) until it is marked sold. See [Sellers](organisers/sellers) and the seller's own guide, [Sell tickets as a seller](staff/sell-tickets-as-a-seller).

## Gate scanner

The gatekeeper opens the scanner, types the PIN and scans. Each phone can have its own gate name (for example "Gate 1"). Making a new PIN signs every scanner phone out. See [Scan tickets at the gate](staff/scan-tickets-at-the-gate).

## MJX sales agent

MJX's field sales people can set you up in front of your committee: they create your account on the **Free** plan, run a quick event set-up, and send you a one-time sign-in link by email and WhatsApp. The link works for 7 days. Only you add your bank details.

## Talent Hunt roles

If Talent Hunt is on for your account, three more people take part:

- **Contestant** — fills in the public registration form. See [Enter a talent hunt](talent-hunt/enter-a-talent-hunt).
- **Judge** — accepts the Judges' Terms from a personal link; the organizer enters their marks per round.
- **Sponsor** — accepts the Sponsor Terms from a personal link; their logo shows beside the form.

See [Talent Hunt](talent-hunt/index).

## Questions people ask

### Do gate staff need an account?

No. A gatekeeper only needs the event's scanner link (or event code) and the 6-digit **Scanner PIN**. They can only scan.

### Can a seller undo a sale?

No. Only the organizer can undo a sale, from Attendees → **Mark as unsold**.

### Can my manager see my bank details?

No. A Manager can do everything except bank details, Plan & invoices, Team and deleting events.