# Best practices for running events on MJX Events

> A practical checklist for organizers — before launch, the weeks of selling, the event day at the gate, and after the event.

Source: https://event.mjxtechnologies.com/docs/best-practices

Good events on MJX Events follow the same rhythm: set up early, share often, prepare the gate the day before, and close the books after. Use these checklists.

## Two weeks before: set up

- [ ] Add your bank account under [Get paid](organisers/get-paid) early — verification can take a day or two, and paid events can't go live without it.
- [ ] Create the event, add a cover picture and a clear description (time, venue, what is included).
- [ ] Use ticket types people understand: Stag, Couple, Family (4), Kids. Add a one-line **Description** where it helps ("Bring age proof").
- [ ] Multi-day event? Make day passes and an all-days pass.
- [ ] Decide who pays the charges (Setup → Checkout).
- [ ] Upload your ticket picture and check [[See a sample ticket]].
- [ ] Add past event photos so first-time buyers trust you.

## While selling: every few days

- [ ] Share the link and the Status poster on WhatsApp; ask friends, sellers and promoters to share too.
- [ ] Use `?utm_source=` on links you post, and check [Insights](organisers/insights) (Pro) to see what works.
- [ ] Print one batch per shop or seller, and check **Given · Sold · Collected** on [Sellers](organisers/sellers).
- [ ] Collect money from sellers regularly using **To collect from sellers** on Payouts.
- [ ] Watch **Seats left**; add seats or close a type when needed.

## The day before: prepare the gate

- [ ] Send the scanner link and PIN to each gatekeeper; ask each to open it and type a gate name.
- [ ] In the Android app, open the scanner once with internet so the phone has the ticket list for offline scanning.
- [ ] Mark bulk passes sold ([[Mark all sold]]) and add buyer mobiles for event-QR batches.
- [ ] Export the attendee CSV as a backup.
- [ ] Brief the gate: green = in, amber = already used, red = send to the help desk.

## Event day

- [ ] Keep a help desk with the organizer's phone open on **Attendees** to search by mobile or code.
- [ ] Use **UPI QR sale** or **Record sale** for walk-ins. With your own UPI ID, check your own app or soundbox before tapping **Payment received**.
- [ ] Watch **Gate phones** on Overview — a phone "Last seen" long ago may have lost power.
- [ ] Never re-share the scanner PIN publicly. If a phone is lost, make a **New PIN**.

## After the event

- [ ] Close sales if you don't want late bookings (online booking closes by itself after the date).
- [ ] Check the thank-you rating in Insights.
- [ ] Match payouts to your bank statement using the UTR on each settled order.
- [ ] Download your GST invoice from Plan & invoices.
- [ ] Add the event's best photos to Past event photos for your next event.
- [ ] Use [[Duplicate this event]] next year.

## Questions people ask

### How many gate phones do I need?

One phone per gate lane is a good start. Event-QR tickets take about 3 seconds each to type, against 1 second for a unique QR, so add one more gate for large crowds.

### Should I mark printed passes sold before giving them out?

Yes, if they are already paid or free — use **Mark all sold**. Otherwise they are refused at the gate as NOT SOLD.