# Contact MJX Events support

> How to reach MJX Events support by WhatsApp, phone or email, and what to include so we can help you quickly.

Source: https://event.mjxtechnologies.com/docs/support

MJX Events is made by MJX Technologies. Our team helps organizers, their staff and ticket buyers by WhatsApp, phone and email.

## How to reach us

| Channel | Contact |
|---|---|
| WhatsApp | [79968 37555](https://wa.me/917996837555) |
| Phone | [+91 79968 37555](tel:+917996837555) |
| Email | [info@mjxtechnologies.com](mailto:info@mjxtechnologies.com) |
| Contact page | [~/contact](~/contact) |

## What to send us

So we can help in one reply, include:

- **Organizers** — the email or mobile of your account, the event name, and a screenshot of the message you see.
- **Buyers** — the email you booked with, the event name and, for payment problems, the payment ID from your bank or UPI app.
- **Sellers and gate staff** — the event name and the organizer's name. For most problems, the organizer can fix it fastest.

## Before you write

- Check [Troubleshooting](troubleshooting) — most messages have a quick fix.
- Lost tickets? Use [Find my tickets](~/my-tickets).
- Questions about an event (time, venue, cancellation) go to its organizer, named under **Organised by** on the event page.

## Questions people ask

### I am a ticket buyer. Should I contact MJX or the organizer?

For the event itself (time, venue, cancellation), contact the organizer. For a failed or duplicate payment, contact MJX support with the payment ID.