# Printed QR tickets and passes (offline tickets)

> Print QR tickets in MJX Events — a unique QR per ticket or one event QR, batches for sellers, Mark all sold, scratch-protected passes and credits.

Source: https://event.mjxtechnologies.com/docs/organisers/printed-tickets

Printed tickets are QR passes you print and sell at a counter, through shops or by hand. In MJX Events they use the same ticket types and seats as online sales, and the gate checks them the same way.

> [!PATH] My events › your event › **Offline tickets**

![Offline tickets tab with the Print tickets for counter sales form marked](media/organisers/printed-tickets-1.jpg "My events › your event › Offline tickets")

Publish the event first: "Publish the event first (Setup → Publish), then print tickets, give them to sellers or sell at the counter."

## How to print a batch

1. Open **Offline tickets**. Under **Print tickets for counter sales** choose the **Ticket type** and **How many** ("Up to 2,000 per batch").
2. Under **QR on the tickets** choose one:
   - **A different QR on each ticket (print our PDF)** — "Each ticket has its own QR and 8-letter code. Print the PDF we make."
   - **One event QR on every ticket (your printer, code written at sale)**.
3. Optional: tick **Scratch-protected (bulk passes)** (unique QRs only).
4. **Who sells these?** — a seller, or **I sell them myself**. ("Giving tickets to shops or agents? Add sellers first.")
5. **Already paid for?** — **No — I'll record each sale later**, or **Yes — the whole batch is paid / free passes** (then choose **Paid by** and **₹ per ticket**).
6. Tap [[Generate N tickets]].

> [!SUCCESS]
> The batch appears under **Batches** with its downloads. "Every stub uses one seat."

## Downloads

| Download | What it is |
|---|---|
| **PDF ▾** → **Designer tickets** | "Your ticket design, 3 per A4 page, colour" |
| **PDF ▾** → **QR sheet** | "Small QRs, 12 per A4 page" |
| **ZIP of PNGs** | One picture per ticket, for your printer |
| **Your event QR** → **PNG**, **SVG**, **Sample ticket** | The one event QR. "It never changes, so you can reprint any time. Keep it at least 25 mm wide." |

## Unique QR or event QR?

| | A different QR on each ticket | One event QR on every ticket |
|---|---|---|
| Printing | Our PDF or PNGs | Your own printer, the same QR on every ticket |
| Ticket code | 8 letters under each QR | 5 letters, written on the ticket when sold ([[Sell next]]) |
| Buyer mobile at sale | Optional | Required — the gate finds the ticket by code or mobile |
| Best for | Most events | Large print runs from a press |

## Selling the batch

- **Sell next** (event QR) — gives the next 5-letter code: "Write this code on the ticket".
- **Mark all sold** — sells the whole batch at once, for passes you hand out in bulk.
- **Add buyer mobiles** — for event-QR batches sold in bulk: "each ticket is found at the gate by its buyer's mobile, so add one mobile per ticket sold." One 10-digit mobile per line, or a CSV.
- Single tickets: **Attendees → Record sale** — see [Counter sales](organisers/counter-sales).

A fully sold batch shows a green **SOLD** ribbon.

> [!IMPORTANT]
> Every printed pass must be **sold** before it gets in. Until then the gate shows red **NOT SOLD**, and it can't be checked in by hand either.

## Scratch-protected passes

For bulk passes handed to departments or groups. "Each pass shows the batch name and its pass number (0001, 0002…). The QR and its code sit in a 25 × 25 mm box: stick a silver scratch-off label over it, so a photocopy has nothing to scan. Gate staff scratch it and scan. A pass that arrives already scratched should not be accepted."

The **Batch name (department)** is required (e.g. "Police HQ"). Print at 100% so the box stays 25 mm.

## Group passes and seats

- A Couple or Family type prints one paper with a head count; the gate admits up to that many people.
- On a seated type, each stub gets the best seat in order, printed on it.

## Printed-QR price and ticket credits

MJX may set a price per printed QR. Offline tickets then shows it, for example **Pay for printed QRs to make this batch**, or a **Credits** line with [[Buy credits]] and **History**. When nothing is charged it says "Printing is free."

- When MJX charges per sold ticket, "Each printed ticket you sell uses one credit". Credits belong to your account, for all events.
- Free QRs that MJX gave you are used first.
- See your credits at [Ticket credits](~/dashboard/credits).

If a sale needs a credit and none is left: "The organizer has no ticket credits left. Ask them to buy credits, then sell."

## Questions people ask

### Is there an MJX fee on printed tickets?

No. Counter money is paid to you directly and never passes through MJX. MJX may charge a small price per printed QR; Offline tickets shows it, or "Printing is free."

### Why does the gate say NOT SOLD for my printed pass?

Every printed pass must be marked sold before it gets in — by a seller, in Attendees, or with **Mark all sold**. This protects you from lost or taken passes.

### How many tickets can one batch have?

Up to 2,000 per batch.

### What is the difference between the two QR options?

The option **A different QR on each ticket** gives every ticket its own QR and 8-letter code in our PDF. **One event QR on every ticket** lets your own printer print one QR a thousand times; each ticket gets a 5-letter code written on it when it is sold.