# Create and publish an event

> Create an event in MJX Events — name it, fill in Setup (Basics, Tickets, Checkout, Photos & videos), choose online or offline sales and publish.

Source: https://event.mjxtechnologies.com/docs/organisers/create-an-event

In MJX Events an event starts as a draft with just a name. You fill in its Setup, choose where you sell tickets, and publish it when you are ready. Nothing is live until you publish.

> [!PATH] Account menu › My events › [[New event]]

![Your events with the New event button marked](media/organisers/create-an-event-1.jpg "My events › New event")

## How to create an event

1. On **Your events** ([~/dashboard](~/dashboard)) tap [[New event]].
2. Under **What's the event called?** type the name (for example "Diwali Night 2026") and tap [[Continue]].
3. **Setup** opens with **Basics** open and one free "General" ticket type.

![New event page with the Continue button marked](media/organisers/create-an-event-2.jpg "My events › New event › Continue")

## What is in Setup?

Setup is a list of sections. Each bar says what is inside; tap one to open it. Opening another never closes the first.

| Section | What you set |
|---|---|
| **Basics** | **Event title**, **Starts (IST)**, **Ends (optional)**, **Venue**, **City**, **Open every day (attraction)** (a water park / museum open daily — buyers pick a visit date, and you set the daily **Opens**/**Closes** times), **Cover image (optional)**, **Description**, and **Where do you sell tickets?** |
| **Tickets** | Ticket types, prices, quantities, people per ticket, day passes, early bird — see [Ticket types and prices](organisers/ticket-types-and-prices) |
| **Ticket design** | Your picture and style on the tickets — see [Ticket design](organisers/ticket-design) |
| **Highlights & partners** | An extra page after the tickets with highlights and sponsor logos |
| **Checkout** | Who pays the fees, names, questions, ticket passing — see [Checkout options](organisers/checkout-options) |
| **Photos & videos** | The event gallery — see [Photos and videos](organisers/photos-and-videos) |
| **Publish** | Publish, close sales, back to draft, duplicate |

Changes save by themselves. Dates and times are picked, not typed, and are in India time (IST).

## Where do you sell tickets?

At the top of **Basics** there are two switches:

| Switch | On means |
|---|---|
| **Online** | "Buyers book on the event page and get a QR ticket." |
| **Offline** | "Printed tickets, sellers and counter sales." |

- Both on: online and offline tickets.
- Only Online: online tickets only.
- Only Offline: "Offline tickets only. The event page shows the prices."
- Both off: "ticket sales are off. The event page shows the event and its prices, “not on sale right now”."

If a switch says "Switched off for your account by MJX.", contact [MJX support](support).

## How to publish

1. Open **Publish** in Setup.
2. Tap [[Publish event]].
3. You see "Your event is live. Share this link:" with [[View event page]].

> [!SUCCESS]
> The event shows **Live** on Your events. Printed tickets, imported QRs and counter sales can start once the event is published.

### Why publishing can be refused

| Message | What to do |
|---|---|
| "Add a title first." | Fill in **Event title** in Basics. |
| "Add at least one ticket type first." | Add a ticket type under Tickets. |
| "Add your bank account so we can send you your sales." | Paid online tickets need **Get paid** first. Tap [[Set up payouts]]. |
| "The Free plan allows one live event at a time. Close sales on "…" first, or upgrade to Plus (Plan) for more events." | Close another event, or upgrade. |
| "Your account expired on … It is view-only…" | Renew on [Plan & invoices](~/dashboard/plan). |

## Close, reopen, unpublish

- [[Close sales]] — "Sales are closed. The event page stays visible; nobody can buy."
- [[Reopen sales]] — opens booking again.
- [[Back to draft]] — takes the event off sale and back to a draft.

After the event date, online booking closes by itself: "The event's date has passed, so online booking closed by itself. Reopen sales if you still want to sell." Tickets already sold still get in at the gate.

## Duplicate or delete

- [[Duplicate this event]] makes a draft with the same details, settings and ticket types. A past event moves forward by whole weeks. Discount codes are not copied.
- **Delete event** is in the app (Setup → Publish). Only the owner can delete events. In Setup, [[Delete]] next to a ticket type removes that type.

## The event's tabs

After the event is created, these tabs appear at the top: **Overview**, **Setup**, **Attendees**, **Sell more** (Pro), **Insights** (Pro), **Offline tickets**, **Import QR**, **Payouts** and **Scanner**. Staff see only Overview, Attendees, Offline tickets and Scanner.

> [!TIP]
> An MJX sales agent can create your account and first event for you in a few minutes. You then add your bank details yourself.

## Questions people ask

### Is there a Save button in Setup?

No. Setup saves by itself while you type, and anything unsaved is sent when you leave the field or the page.

### Why does my paid event stay a draft?

A paid event needs your bank details under **Get paid** before it can go live online. Free events and offline-only events don't.

### What happens after the event date?

Online booking closes by itself at the event's end time (or at midnight after the start day). You can tap **Reopen sales** if you still want to sell. The gate keeps scanning.

### Can I copy last year's event?

Yes. In Setup tap **Duplicate this event**. You get a draft with the same details, settings and ticket types; discount codes are not copied.