# Checkout options — who pays the fees, names and questions

> Choose in MJX Events whether buyers pay the gateway charges and MJX fee, how they see it, and ask names or questions at checkout.

Source: https://event.mjxtechnologies.com/docs/organisers/checkout-options

The **Checkout** section of Setup decides what a buyer pays and what they are asked when they book online. In MJX Events every option is listed, with a line explaining why if it can't be used on this event.

> [!PATH] My events › your event › Setup › **Checkout**

![Checkout section of Setup open, with the section and the Gateway charges tick marked](media/organisers/checkout-options-1.jpg "Setup › Checkout")

## Fees on online sales: what the buyer pays

"Ticked = the buyer pays it on top. Not ticked = it comes out of your earnings (as before)."

| Tick | What the buyer pays on top |
|---|---|
| **Gateway charges** | The payment gateway's fee and its GST, plus the transfer to your bank |
| **MJX fee** | Your plan's MJX fee plus 18% GST |

The buyer pays **one booking fee** that covers what you ticked, so you keep the ticket price. The MJX fee itself is always worked out on the ticket money only.

### How buyers see it

| Choice | Event page shows |
|---|---|
| **One booking fee at checkout** | Ticket prices as set, and "A small booking fee is added at checkout." |
| **Inside the ticket price** | Each ticket with the fee in it, rounded up to the whole rupee (₹425, not ₹424.74). "Prices include the booking fee." |

When a charge is 0%, its tick is replaced by "…: 0% right now, so there is nothing to pass on."

### Why the ticks may not show

- "This event has no paid ticket type yet…" — give a ticket type a price first.
- "This event sells offline only (Tickets, above), so there are no online fees to choose."
- "Online booking is switched off for your account, so there are no online fees to choose."

> [!NOTE]
> These choices apply to MJX Gateway sales only. Counter sales never carry these charges. See [Fees and charges](organisers/fees-and-charges).

## Buyers can pass a ticket on (Pro)

On, a buyer can give a ticket "to a friend before the event (once per ticket). The friend gets a new QR; the old one stops working." See [My tickets](attendees/my-tickets) for the buyer's side.

## Ask the name of each person (Pro)

When someone books more than one ticket, checkout asks one name per person, and each QR then carries its own name.

## Questions at checkout (Pro)

Ask up to 10 questions, such as T-shirt size, college or food choice.

1. Under **Questions at checkout**, type the **Question** (e.g. "T-shirt size, College name").
2. Choose the **Answer type**: **Short answer** or **Choice**. For a choice, fill in **Options**, "separated by commas: S, M, L, XL".
3. Tick **Required** if every buyer must answer.
4. Tap [[Add question]].

Answers show in **Attendees** and as one column each in the CSV export.

> [!TIP]
> On Free and Plus the Pro options show as a row marked **Pro** with [[See the plans]]. An option MJX has switched off for everyone does not show at all.

## Questions people ask

### If the buyer pays the fees, do I get the full ticket price?

Yes. The booking fee is worked out so that, after the gateway charges (and the MJX fee, if ticked), you keep the ticket price.

### Can I hide the fee inside the price?

Yes. Choose **Inside the ticket price**. The event page shows each ticket with the fee in it, rounded up to the whole rupee, and no fee line.

### Why do I see "Pro" next to Questions at checkout?

Names per person, questions and ticket passing are Pro tools by default. The row links to your Plan page.