# Plans and limits — Free, Plus and Pro

> What the Free, Plus and Pro plans of MJX Events include, their limits, how the MJX fee works and what happens when a plan expires.

Source: https://event.mjxtechnologies.com/docs/get-started/plans-and-limits

MJX Events has three plans: **Free**, **Plus** and **Pro**. Free costs nothing and suits small events; Plus and Pro are yearly plans with more room, and Pro adds the advanced selling and team tools.

> [!IMPORTANT]
> Prices, MJX fee percentages and limits are set by MJX and can change (offers run from time to time). Today's figures are on the [home page](~/), the [sign-up page](~/signup) and the [FAQ](~/faq). Signed in, open [Plan & invoices](~/dashboard/plan) to see your own plan.

## What does each plan include?

The table shows what each plan gets **by default**. MJX can include a tool in more plans, so your **Plan & invoices** page is the final word for your account.

| | Free | Plus | Pro |
|---|---|---|---|
| Sign-up fee | None | Yearly price | Yearly price |
| Expires | Never | After its period (usually a year) | After its period (usually a year) |
| Tickets per event / events live at a time | Limited (set by MJX) | Unlimited, unless MJX sets a cap | Unlimited, unless MJX sets a cap |
| MJX fee on online sales | Highest | Lower | Lowest |
| Online booking, printed tickets, sellers, counter sales, import, gate scanner | Yes | Yes | Yes |
| Buyer pays the charges option, waitlist, rating after the event, Add to calendar, Hindi for buyers, city and organizer pages, Duplicate event, GST invoices | Yes | Yes | Yes |
| Reminders to buyers, unfinished checkout nudge, past event photos, **Design your ticket** (add your logo, photo or poster and pick a style — tickets come ready to print and share, no designer or printer setup needed) | — | Yes | Yes |
| Ticket PDFs on WhatsApp | Only when the buyer gave no email | Yes | Yes |
| Discount codes, early-bird prices, promoter links, questions at checkout | — | — | Yes |
| Announce to past buyers, ticket transfer, Insights | — | — | Yes |
| Team members (Manager, Staff), gate scanner location, UPI QR at the counter, **Design per ticket type** (VIP, Child and other types can each look different) | — | — | Yes |
| Seat maps | Only when MJX switches seat maps on (Pro) | | |

**Talent Hunt** is a separate add-on that MJX switches on per account or per plan. See [Talent Hunt](talent-hunt/index).

## What does the Free plan limit?

- **Tickets per event** — the seats of all ticket types plus imported QR codes. When you go over, Setup says, for example, "The Free plan allows up to 100 tickets per event. Upgrade to Plus (Plan) for more tickets."
- **Events at a time** — only live (published) events count. Drafts and closed events do not. An event closes by itself after its date and gives its place back.

Nothing is closed by a limit: only the next publish or reopen is refused.

## Which sales carry the MJX fee?

Only **online** sales through the MJX Gateway. Printed tickets, counter sales and free events carry no MJX fee. Online sales also carry gateway and transfer charges. See [Fees and charges](organisers/fees-and-charges).

## What happens when a plan expires?

- From 7 days before, a banner on every dashboard page (and in the app) shows the date with a [[Renew · ₹…]] button. Emails go out 7 days and 1 day before.
- After the date the account is **view-only**: "It's view-only: you can't create events, sell tickets or scan at the gate until you renew."
- The gate scanner closes too, and online booking shows "Sales are closed".
- Still working: viewing everything, closing an event, **Get paid**, and payouts of earlier sales.

Renew or upgrade on [Plan & invoices](~/dashboard/plan). After expiry you can also choose [[Continue on the Free plan]]. See [Plan and invoices](organisers/plan-and-invoices).

> [!NOTE]
> In the iPhone app, plans and credits cannot be bought. Use the website or the Android app.

## Questions people ask

### Is the Free plan really free?

Yes. It has no sign-up fee and never expires. It has a limit on tickets per event and events live at a time, and a higher MJX fee on online sales.

### What happens when my Plus or Pro plan expires?

The account becomes view-only. You can still see everything and receive payouts of earlier sales, but you cannot create events, sell or scan until you renew — or choose **Continue on the Free plan**.

### Where do I see today's prices?

On the home page and the sign-up page. Signed-in organizers see them on **Plan & invoices**.